Skip to content

City and County Case Management Software

Provide timely and efficient legal services

LegalServer’s configurable web-based software simplifies the management of cases in all divisions of county and municipal government. Intuitive navigation easily collects relevant data while providing continual insights with built-in reporting.

Whether internal departmental work or if you also assist residents, LegalServer can help manage specific data collection, document automation and workflows for multiple case types, including civil and human rights/relations, public services, discrimination, harassment and complaints, employment, housing, and people with disabilities.

LegalServer is also helpful for school districts that need to manage legal issues and disputes.

LegalServer can streamline and organize work in a paperless system, help identify strengths and target areas for improvement.

LegalServer characteristics that make a difference

  • LegalServer is modular and can be easily configured by a non-programmer
  • LegalServer conforms to the preferred workflow of the organization
  • LegalServer onboarding experts help enable only the relevant features and modules needed
LegalServer software on a MacBook, iPad, and iPhone.

Benefits of using LegalServer

  • Project conducted remotely - no onsite meetings needed
  • Dedicated Onboarding Specialist to lead a successful deployment
  • Proven methodology for working collaboratively during set-up
  • Weekly site configuration assistance with minimal time commitments
  • Careful and precise data migration
  • Detailed system training

Consulting with LegalServer staff to help us analyze our previous CMS data and then going through the structured onboarding process made the transition smooth and deliberate.

Headshot of Chris Martin.
Chris Martin, Information Technology Director
Legal Aid of West Virginia
  • Intuitively designed interface
  • Simple to navigate
  • Intelligent search
  • Easily capture, manage and report on all necessary case, client and user data
  • Role based access to grant or limit viewing appropriate data and functionality
  • Administrative simplicity to make changes and customizations without coding

Staff productivity has increased, as they can complete processes much faster than before. Running reports is so easy and fast with LegalServer.

Headshot of Anabel Prudencio.
Anabel Prudencio, Manager of Administration
Disability Rights Legal Center
  • Web-based; users only need a current modern browser
  • Configured to the way you need to operate, improving process
  • Implemented in hundreds of organizations
  • Flexible application programming interface (API) to integrate with other internal and external systems
  • Measure, track, and analyze information and individual results/statistics in real-time
  • Showcase performance and outcomes with dashboards and reports
  • Support for multiple case types

Everything that we could think of was already part of LegalServer, there was nothing we needed to add or develop.

Headshot of Raymond D. Macchia.
Raymond D. Macchia, Executive Director
Legal Aid of Wyoming
  • Attorneys on staff to help manage onboarding, process improvement, data migration and training
  • Dedicated full-service team of database engineers and support staff
  • Free recurring trainings and seminars
  • Online support and help documentation
  • Collaborative user community

Our programs are always changing, and there is always some new piece of data we want to collect. Being able to easily customize LegalServer ourselves allows us to remain nimble and responsive to attorney and client needs.

Headshot of Diego Cartagena.
Diego Cartagena, President & CEO
Bet Tzedek Legal Services
  • No software to install and manage
  • Accessible through standard Internet browser on computer and phone
  • Data backed up daily
  • Stable and scalable platform
  • Functions as fast as a standard web site

The security provided by LegalServer gives HJC confidence knowing we have a reliable system where information is securely stored.

Headshot of Zaria Whitlock.
Zaria Whitlock, Paralegal
Housing Justice Center

LegalServer is helping my practice become more paperless.

Headshot of Tracy Pappas.
Tracy Pappas, Managing Attorney
Indiana Legal Services

LegalServer's report capabilities make it easy to track the progress of our cases and identify trends. Additionally, LegalServer has made us more efficient by having entire case information one mouse click away.

Headshot of Mark Pando.
Mark Pando, EEO Officer
City of Chicago

Why LegalServer

LegalServer is ultra focused on helping non-profit, public defense, and government agencies improve legal services through a web-based case management platform that saves time and provides meaningful data-driven insights.

Servicing over 450 clients, we understand your challenges and have the tools and expertise to help.

Lawyers helping lawyers

  • LegalServer was created by and continues to be enhanced by attorneys
  • Each deployment has a LegalServer attorney involved with the project
  • Extensive network of attorneys to collaborate with in the LegalServer Community

Case management your way

  • Leverage a configurable system simplified to how you desire operating
  • User friendly interaction to organize and automate work
  • Make more informed decisions faster with insights to continually improve processes

Expert onboarding & support

  • Every implementation of LegalServer has proven to be a success
  • Shared passion for making a difference in society
  • Incredibly high regard for client satisfaction

Cities and Counties

LegalServer understands the nuances, complexities, and challenges cities and counties face in delivering services. Whatever type of case a city or county is managing, the efficiencies created by LegalServer allow users to focus on providing superior assistance through technology.

City of Chicago logo.
County of Glenn California logo.
El Dorado County logo.
Tehama County logo.

Time Savings Calculator

LegalServer’s time-saving features allow organizations to eliminate many manual tasks by streamlining and automating as much of their workflows as possible.

800 Hours of potential annual time savings with LegalServer

Request a demo today. See how LegalServer can help you.