Public Defender Case Management Software
Feel empowered with tools to amplify advocacy
LegalServer's web-based software is optimized to help public defenders leverage technology to protect fundamental rights, liberties, and dignity of those who are unable to afford an attorney. With an innovative case management platform that simplifies workflows and information access, public defenders are positioned to amplify advocacy and make a positive difference in providing an effective defense to all clients.
- Streamline and organize the work of advocates with built-in AI
- Improve visibility into case loads to administer resources wisely
- Configured functionality that could include appellate post conviction work as well as juvenile cases
- Manage holistic defense services when social work support, immigration advice, housing, or mental health advocacy is needed
- Measure, track, and analyze results and statistics in real time
- Integrated interaction with outside counsel and/or experts
The phrase ‘game changer’ is often overused, but LegalServer truly changed the game for NYCDS.
The data we are able to gather and the reports we are able to create with LegalServer provide us with invaluable insights into attorney workloads across the state.
LegalServer characteristics that make a difference
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- Project conducted remotely - no onsite meetings needed
- Dedicated Onboarding Specialist to lead a successful deployment
- Proven methodology for working collaboratively during set-up
- Weekly site configuration assistance with minimal time commitments
- Careful and precise data migration
- Detailed system training
Consulting with LegalServer staff to help us analyze our previous CMS data and then going through the structured onboarding process made the transition smooth and deliberate.
Chris Martin, Information Technology Director
Legal Aid of West Virginia -
- Intuitively designed interface
- Simple to navigate
- Intelligent search
- Easily capture, manage and report on all necessary case, client and user data
- Role based access to grant or limit viewing appropriate data and functionality
- Administrative simplicity to make changes and customizations without coding
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- Web-based; users only need a current modern browser
- Configured to the way you need to operate, improving process
- Implemented in hundreds of organizations
- Flexible application programming interface (API) to integrate with other internal and external systems
- Measure, track, and analyze information and individual results/statistics in real-time
- Showcase performance and outcomes with dashboards and reports
- Support for multiple case types
Everything that we could think of was already part of LegalServer, there was nothing we needed to add or develop.
Raymond D. Macchia, Executive Director
Legal Aid of Wyoming -
- Attorneys on staff to help manage onboarding, process improvement, data migration and training
- Dedicated full-service team of database engineers and support staff
- Free recurring trainings and seminars
- Online support and help documentation
- Collaborative user community
Our programs are always changing, and there is always some new piece of data we want to collect. Being able to easily customize LegalServer ourselves allows us to remain nimble and responsive to attorney and client needs.
Diego Cartagena, President & CEO
Bet Tzedek Legal Services -
- No software to install and manage
- Accessible through standard Internet browser on computer and phone
- Data backed up daily
- Stable and scalable platform
- Functions as fast as a standard web site
The security provided by LegalServer gives HJC confidence knowing we have a reliable system where information is securely stored.
Zaria Whitlock, Paralegal
Housing Justice Center
Why LegalServer
LegalServer is built exclusively for civil legal aid, public defense, and government legal work. We're not a general case management tool adapted for law, and we're not built for the profitability demands of for-profit law firms. Every screen, workflow, and report reflects 24 years of working with agencies like yours.
Built for your kind of practice
- Created and continually enhanced by attorneys — not software generalists guessing at legal workflows
- Every deployment is supported by a dedicated LegalServer team who understands the nuances of your practice areas
- Join a community of 550+ organizations sharing similar configurations, workflows, and lessons learned — you're not starting from zero
Case management shaped by how your work actually happens
- Intake, workflows, and case types configured specific to you, without writing code, so it adapts to your workflow instead of forcing you to adapt to it
- Track caseloads against benchmarks by case type, so workload and capacity are always visible
- Securely collaborate across staff and programs without losing track of who owns what
Reporting for the metrics that matter
- Easily generate built-in reports with manager-specific views, without manual data compiling
- Track outcomes and trends across cases to show impact, not just activity
- See how the office is performing, with the detail managers need to make fully informed decisions
LegalServer will help us manage caseloads both at the lawyer level and as an organization over time.
LegalServer is a great mix of off-the-shelf software that is also highly customizable without the involvement of LegalServer staff. We can do a lot ourselves without delays or additional costs.
Public Defenders using LegalServer
Leveraging cutting edge technology, LegalServer enhances case management for public defenders as they provide meaningful representation to indigent populations facing a criminal charge
Time Savings Calculator
LegalServer’s time-saving features allow organizations to eliminate many manual tasks by streamlining and automating as much of their workflows as possible.
800 Hours of potential annual time savings with LegalServer