Hundreds of organizations are realizing big efficiency improvements from using LegalServer.
Each day, LegalServer helps thousands of attorneys manage tens of thousands of cases for indigent clients. From pro bono agencies and law schools to all aspects of legal aid and public defenders, LegalServer touches every corner of the civil and criminal legal aid world.
Civil Legal Aid
Most LegalServer agencies provide multiple types of legal services, and use LegalServer to improve the management and delivery of legal help to vulnerable people in need.
My experience has been excellent. LegalServer feels more like a part of the civil legal aid delivery system than a vendor.
We’ve customized our Home Page for work groups to see specific information pertinent to their cases. Built-in reports are configured precisely to the data elements we need to provide funders, managers, and staff.
Public Defenders using LegalServer
Leveraging cutting edge technology, LegalServer enhances case management for public defenders as they provide meaningful representation to indigent populations facing a criminal charge
The reporting engine built into LegalServer has made a big difference for us.
The process for getting started with LegalServer was so easy. The customer service and attentiveness is a refreshing improvement.
Nonprofit immigration clinics provide critical services to vulnerable low-income immigrants who (often) desperately need assistance navigating the complexities of our legal system.
“Working with the LegalServer team was great. It was incredibly helpful to have them lead weekly calls for configuring the site to our specifications. We appreciated the team's willingness and availability to answer our questions.”
LegalServer's extensibility includes robust solutions for agencies who focus on protection and advocacy for individuals with disabilities with an easy way to quickly modify data collection requirements from grant providers.
LegalServer staff were deeply involved from beginning to end during Onboarding, strove to understand the requirements of our organization’s data, and developed modules customized to address our unique needs. LegalServer remains committed to helping us when needed and we couldn’t be happier that we chose them.
Staff productivity has increased, as they can complete processes much faster than before, because they spend less time troubleshooting or working with a slow database. Running reports is so much easier and faster.
Pro Bono Agencies
Understanding that pro bono attorneys provide vital legal services to thousands of the most vulnerable residents in their community, LegalServer continues to advance the important goals of volunteerism.
Working with LegalServer's onboarding team greatly improved our transition to the new system. Our implementation specialist took the time to understand our pro bono program and recommended options to customize LegalServer to our needs. They were always responsive, flexible and ready to find creative solutions. As a result, we had a smooth transition to LegalServer and feel set up for success in the future.
LegalServer streamlines our case placement process. Many of our pro bono attorneys use LegalServer to shop for cases whenever they want, and I can place cases in my sleep, literally! Not only is LegalServer a great case management system, but a useful tool for staff to communicate with volunteers and clients.
Law Schools & Universities
LegalServer can adapt to the multiple clinics found in a University Law School, providing professors and students the ability to collaborate on cases specific to their domain.
“We are delighted to work with LegalServer. Our eighteen clinical courses allow students to work directly with clients and community partners locally and around the globe, and LegalServer is proving to be a versatile and critical tool in tracking and managing our work.”
Cities and Counties
LegalServer understands the nuances, complexities, and challenges cities and counties face in delivering services. Whatever type of case a city or county is managing, the efficiencies created by LegalServer allow users to focus on providing superior assistance through technology.
“LegalServer's report capabilities make it easy to track the progress of our cases and identify trends. Additionally, LegalServer has made us more efficient by having entire case information one mouse click away.”