Civil Legal Aid Case Management Software
#1 Platform used by legal aid
Since 2001, LegalServer has been helping the non-profit civil legal aid community be more efficient and effective by leveraging the power of a comprehensive web-based case management system. LegalServer is designed to improve legal aid services by enhancing the process by which data is collected, stored, used and reported. LegalServer will facilitate better communication, collaboration and reporting among staff and with volunteers, clients and funders.
- Effectively manage all case types
- Simplify reporting for multiple different funders
- Automate processes and gain useful insights
- Identify strengths and target areas for improvement
- Demonstrate improved outcomes
- Free access for pro bono attorneys and volunteers
LegalServer characteristics that make a difference
- LegalServer is modular and can be easily configured by a non-programmer
- LegalServer conforms to the preferred workflow of the organization
- LegalServer onboarding experts help enable only the relevant features and modules needed
Benefits of using LegalServer
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- Project conducted remotely - no onsite meetings needed
- Dedicated Onboarding Specialist to lead a successful deployment
- Proven methodology for working collaboratively during set-up
- Weekly site configuration assistance with minimal time commitments
- Careful and precise data migration
- Detailed system training
Consulting with LegalServer staff to help us analyze our previous CMS data and then going through the structured onboarding process made the transition smooth and deliberate.
Chris Martin, Information Technology Director
Legal Aid of West Virginia -
- Intuitively designed interface
- Simple to navigate
- Intelligent search
- Easily capture, manage and report on all necessary case, client and user data
- Role based access to grant or limit viewing appropriate data and functionality
- Administrative simplicity to make changes and customizations without coding
Staff productivity has increased, as they can complete processes much faster than before. Running reports is so easy and fast with LegalServer.
Anabel Prudencio, Manager of Administration
Disability Rights Legal Center -
- Web-based; users only need a current modern browser
- Configured to the way you need to operate, improving process
- Implemented in hundreds of organizations
- Flexible application programming interface (API) to integrate with other internal and external systems
- Measure, track, and analyze information and individual results/statistics in real-time
- Showcase performance and outcomes with dashboards and reports
- Support for multiple case types
Everything that we could think of was already part of LegalServer, there was nothing we needed to add or develop.
Raymond D. Macchia, Executive Director
Legal Aid of Wyoming -
- Attorneys on staff to help manage onboarding, process improvement, data migration and training
- Dedicated full-service team of database engineers and support staff
- Free recurring trainings and seminars
- Online support and help documentation
- Collaborative user community
Our programs are always changing, and there is always some new piece of data we want to collect. Being able to easily customize LegalServer ourselves allows us to remain nimble and responsive to attorney and client needs.
Diego Cartagena, President & CEO
Bet Tzedek Legal Services -
- No software to install and manage
- Accessible through standard Internet browser on computer and phone
- Data backed up daily
- Stable and scalable platform
- Functions as fast as a standard web site
The security provided by LegalServer gives HJC confidence knowing we have a reliable system where information is securely stored.
Zaria Whitlock, Paralegal
Housing Justice Center
The LegalServer Onboarding team leadership was excellent during the development of our CMS.
With LegalServer our process and reporting is greatly improved, automating what was many manual tasks prior. We have more accurate reporting, and are able to track data more consistently. It is now much easier and faster for users to pull relevant reports in real time.
Why LegalServer
LegalServer is ultra focused on helping non-profit, public defense, and government agencies improve legal services through a web-based case management platform that saves time and provides meaningful data-driven insights.
Servicing over 450 clients, we understand your challenges and have the tools and expertise to help.
Lawyers helping lawyers
- LegalServer was created by and continues to be enhanced by attorneys
- Each deployment has a LegalServer attorney involved with the project
- Extensive network of attorneys to collaborate with in the LegalServer Community
Case management your way
- Leverage a configurable system simplified to how you desire operating
- User friendly interaction to organize and automate work
- Make more informed decisions faster with insights to continually improve processes
Expert onboarding & support
- Every implementation of LegalServer has proven to be a success
- Shared passion for making a difference in society
- Incredibly high regard for client satisfaction
Civil Legal Aid
Most LegalServer agencies provide multiple types of legal services, and use LegalServer to improve the management and delivery of legal help to vulnerable people in need.
My experience has been excellent. LegalServer feels more like a part of the civil legal aid delivery system than a vendor.
We’ve customized our Home Page for work groups to see specific information pertinent to their cases. Built-in reports are configured precisely to the data elements we need to provide funders, managers, and staff.
Pro Bono Agencies
Understanding that pro bono attorneys provide vital legal services to thousands of the most vulnerable residents in their community, LegalServer continues to advance the important goals of volunteerism.
“Working with LegalServer's onboarding team greatly improved our transition to the new system. Our implementation specialist took the time to understand our pro bono program and recommended options to customize LegalServer to our needs. They were always responsive, flexible and ready to find creative solutions. As a result, we had a smooth transition to LegalServer and feel set up for success in the future.”
Immigration Clinics
Nonprofit immigration clinics provide critical services to vulnerable low-income immigrants who (often) desperately need assistance navigating the complexities of our legal system.
“Working with the LegalServer team was great. It was incredibly helpful to have them lead weekly calls for configuring the site to our specifications. We appreciated the team's willingness and availability to answer our questions.”
Disability Rights
LegalServer's extensibility includes robust solutions for agencies who focus on protection and advocacy for individuals with disabilities with an easy way to quickly modify data collection requirements from grant providers.
LegalServer staff were deeply involved from beginning to end during Onboarding, strove to understand the requirements of our organization’s data, and developed modules customized to address our unique needs. LegalServer remains committed to helping us when needed and we couldn’t be happier that we chose them.
Staff productivity has increased, as they can complete processes much faster than before. Running reports is so easy and fast with LegalServer.
Law Schools & Universities
LegalServer can adapt to the multiple clinics found in a University Law School, providing professors and students the ability to collaborate on cases specific to their domain.
“We are delighted to work with LegalServer. Our eighteen clinical courses allow students to work directly with clients and community partners locally and around the globe, and LegalServer is proving to be a versatile and critical tool in tracking and managing our work.”
Time Savings Calculator
LegalServer’s time-saving features allow organizations to eliminate many manual tasks by streamlining and automating as much of their workflows as possible.
800 Hours of potential annual time savings with LegalServer