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Case management software helping non-profit and government agencies make a difference in society

Streamline • Organize • Automate • Save time

Why LegalServer

LegalServer is built exclusively for civil legal aid, public defense, and government legal work. We're not a general case management tool adapted for law, and we're not built for the profitability demands of for-profit law firms. Every screen, workflow, and report reflects 24 years of working with agencies like yours.

Built for your kind of practice

  • Created and continually enhanced by attorneys — not software generalists guessing at legal workflows
  • Every deployment is supported by a dedicated LegalServer team who understands the nuances of your practice areas
  • Join a community of 550+ organizations sharing similar configurations, workflows, and lessons learned — you're not starting from zero

Case management shaped by how your work actually happens

  • Intake, workflows, and case types configured specific to you, without writing code, so it adapts to your workflow instead of forcing you to adapt to it
  • Track caseloads against benchmarks by case type, so workload and capacity are always visible
  • Securely collaborate across staff and programs without losing track of who owns what

Reporting for the metrics that matter

  • Easily generate built-in reports with manager-specific views, without manual data compiling
  • Track outcomes and trends across cases to show impact, not just activity
  • See how the office is performing, with the detail managers need to make fully informed decisions

Who we serve

We understand the nuances, complexities, and challenges within your unique service delivery model.

LegalServer characteristics that make a difference

  • Project conducted remotely - no onsite meetings needed
  • Dedicated Onboarding Specialist to lead a successful deployment
  • Proven methodology for working collaboratively during set-up
  • Weekly site configuration assistance with minimal time commitments
  • Careful and precise data migration
  • Detailed system training

Consulting with LegalServer staff to help us analyze our previous CMS data and then going through the structured onboarding process made the transition smooth and deliberate.

Headshot of Chris Martin.
Chris Martin, Information Technology Director
Legal Aid of West Virginia
  • Intuitively designed interface
  • Simple to navigate
  • Intelligent search
  • Easily capture, manage and report on all necessary case, client and user data
  • Role based access to grant or limit viewing appropriate data and functionality
  • Administrative simplicity to make changes and customizations without coding
  • Web-based; users only need a current modern browser
  • Configured to the way you need to operate, improving process
  • Implemented in hundreds of organizations
  • Flexible application programming interface (API) to integrate with other internal and external systems
  • Measure, track, and analyze information and individual results/statistics in real-time
  • Showcase performance and outcomes with dashboards and reports
  • Support for multiple case types

Everything that we could think of was already part of LegalServer, there was nothing we needed to add or develop.

Headshot of Raymond D. Macchia.
Raymond D. Macchia, Executive Director
Legal Aid of Wyoming
  • Attorneys on staff to help manage onboarding, process improvement, data migration and training
  • Dedicated full-service team of database engineers and support staff
  • Free recurring trainings and seminars
  • Online support and help documentation
  • Collaborative user community

Our programs are always changing, and there is always some new piece of data we want to collect. Being able to easily customize LegalServer ourselves allows us to remain nimble and responsive to attorney and client needs.

Headshot of Diego Cartagena.
Diego Cartagena, President & CEO
Bet Tzedek Legal Services
  • No software to install and manage
  • Accessible through standard Internet browser on computer and phone
  • Data backed up daily
  • Stable and scalable platform
  • Functions as fast as a standard web site

The security provided by LegalServer gives HJC confidence knowing we have a reliable system where information is securely stored.

Headshot of Zaria Whitlock.
Zaria Whitlock, Paralegal
Housing Justice Center

The process for getting started with LegalServer was so easy. Their customer service and attentiveness is delightfully refreshing.

Headshot of Sharon Brown.
Sharon Brown, Director of Operations
Kalamazoo Defender

LegalServer is easy to administer and customize in-house to meet our specific needs. We easily onboard new users without heavy investments in training.

Headshot of Christopher M. Jones.
Christopher M. Jones, Executive Director
Florida Legal Services, Inc.

LegalServer clients are making a difference

With over 550 implementations since 2002, each day LegalServer helps thousands of attorneys manage tens of thousands of cases.

Years in business
24
Implementations
550+
Active Users
50,000+
Colorado Legal Services logo.
Cornell Law School logo.
Chicago Volunteer Legal Services logo.
Disability Rights Florida logo.
Legal Action of Wisconsin logo.
Legal Aid Chicago logo.
Kalamoo Defender logo.
Colorado State Public Defender logo.

Time Savings Calculator

LegalServer’s time-saving features allow organizations to eliminate many manual tasks by streamlining and automating as much of their workflows as possible.

800 Hours of potential annual time savings with LegalServer

Request a demo today. See how LegalServer can help you.