January 18, 2018
Congratulations to Community Legal Services and Counseling Center on their GoLive with LegalServer! CLSACC provides free civil legal assistance and affordable counseling services for people with low incomes by leveraging volunteer lawyers and mental health professionals. This interdisciplinary approach provides holistic services to low income residents of Boston and surrounding counties. CLSACC took advantage of LegalServer’s ability to restrict access to case-related information to create boundaries between legal and counseling clients.
Administrators can restrict access to groups of cases based on office and/or program. A case that is assigned to a restricted office or program can only be viewed by users assigned to certain roles can see it. Anyone with a user role that has the “View All Cases” permission can access the case regardless of any restriction set with this field. Users who are specifically assigned to certain types of cases would only see those case types. Administrators can also set the Restriction Type to Intake, Assignment, or Both, determining what a user can view in a case.
This allows all privilege to be maintained, while providing fully functional case management systems for both counseling and legal advocates. Congratulations again, thank you for all your hard work!
LegalServer is recognized as the leading case management solution for civil and criminal legal aid.
With its web-based platform, LegalServer is easily configured to provide a stable, secure and highly scalable platform to meet the exact needs of your organization, integrating every aspect tied to a case.
Whether you are managing cases, volunteers, documents or funding, the efficiencies created by LegalServer allow you to focus on providing superior assistance without being burdened by technology issues.
LegalServer is not just another repository for case data but a user-friendly platform to improve workflow and get insights into your data to make more informed decisions faster.
Designed to improve the effectiveness of data collection and action by enhancing the process by which data is collected, stored, used and reported.
Facilitate better communication, collaboration and reporting among staff, volunteers and funders.
Many LegalServer personnel are attorneys who have hands on experience working in legal aid, taking a powerful case management system and optimally configuring it to you.