90% Less Time on Grants: How One Legal Aid Organization Transformed Its Workflow

Based within Texas Southern University’s Thurgood Marshall School of Law, the Earl Carl Institute for Legal & Social Policy (ECI) addresses legal and social justice issues affecting underserved and marginalized communities in the greater Houston area.

ECI tracks multiple programs in LegalServer, which Executive Director Sarah Guidry says has been a major boon to their efficiency. “Like many non-profit organizations, Earl Carl has more work than staff to meet the demand,” she explains. “LegalServer’s time-saving tools are essential.”

Through the use of LegalServer, Earl Carl has realized significantly greater case quality control through the consistency in data collection across programs.

Along with reducing bottlenecks for resource-strapped legal advocates, LegalServer has helped improve the quality of service provided to clients.

“The ability to sort and filter cases on any data point helped us immediately pinpoint case statuses where we could implement improvements to case-handling best practices,” Guidry adds. “The accessibility of information on each individual case and case handler progress on a case is invaluable.”

When it comes time to turn data into accurate funder reports, LegalServer has ECI covered there as well. ECI now has reports to satisfy each grant funding organization’s distinct requirements - saving an enormous amount of time in the process.

The time devoted to grants-management activities has decreased almost 90% with LegalServer.

With more time to serve clients, better insights into service delivery, and streamlined grant reporting, ECI is better equipped to empower underserved and disenfranchised communities.

Contact us for a demo to see how LegalServer can help solve your case management challenges.