Software That Enables Fulfilling a Mission

The YWCA in Spokane, Washington provides legal and advocacy services to help intimate partner domestic violence (IPDV), empowering survivors through knowledge and connection to resources.

Prior to LegalServer, the legal team at YWCA Spokane struggled with software that was mainly built with for-profit firms in mind. Case tracking was disconnected and time-consuming manual processes pulled focus away from direct client services.

Through a unique Onboarding methodology, LegalServer has provided a centralized, customizable platform for YWCA Spokane that not only streamlines intakes, conflict checks, and document storage, but also empowers the agency with real-time data to improve legal advocacy.

Features like customized reports and task tracking have significantly improved accountability and the ability to tell our story to funders, according to Sally Winn, Director of Legal Services.

The time saved using LegalServer has translated into more meaningful client engagement and more informed strategic planning across our department.

LegalServer doesn’t just support the work at YWCA Spokane - it helps them live their mission more fully every day.

If your office is struggling with a case management system, LegalServer can help. Contact us to schedule a brief introductory call.