LegalServer Announces Partnership with North Carolina Justice Center
We are delighted to welcome the North Carolina Justice Center (NCJC) to the Legal Server community! As a premier provider of case management solutions for legal aid organizations, LegalServer is proud to support NCJC’s vital mission of advancing economic and social justice throughout North Carolina. This partnership represents an exciting step forward in leveraging technology to enhance access to justice for vulnerable populations. Below, we explore the important work of the North Carolina Justice Center and how their strategic implementation of Legal Server’s robust features has strengthened their ability to serve communities in need.
NCJC serves as a leading voice for economic and social justice in the state, advocating for policies that reduce poverty and create opportunity for all North Carolinians. Through comprehensive legal representation, policy research, and community education, they work diligently to protect the rights of marginalized populations, including low-income families, immigrants, and workers. The Justice Center addresses critical issues such as affordable healthcare, quality education, fair housing, and workplace justice through their multifaceted approach combining litigation, legislative advocacy, and grassroots organizing. Their dedicated team of attorneys, policy analysts, and community outreach specialists collaborate to dismantle systemic barriers and build a more equitable North Carolina where everyone has the opportunity to thrive.
NCJC engages in diverse legal activities, handling urgent matters like landlord tenant issues, consumer and housing cases, and work related to their Immigrant and Refugee Rights Project (IRP). They also represent organizational clients necessitating a specialized organizational intake process. Beyond typical litigation, NCJustice tracks non-case activities, including community empowerment, training events, and filing amicus briefs. This scope requires careful reporting, including tracking client demographics like seniors, youth under 18, and veterans. In utilizing LegalServer, NCJC has taken advantage of several configuration options to enhance their operational efficiency. They implemented external auxiliary forms to manage client interactions, allowing them to send digital retainer agreements and intake questionnaires via email for electronic signature and identity verification. Furthermore, NCJC adopted the lead member cases feature to establish formal associations between multiple related cases, a necessary function for managing large actions like class action lawsuits. To support supervisory staff, they configured a Supervisor profile view that incorporates custom reports designed for quickly reviewing supervisees’ open and closed caseloads, time spent by activity, and identifying cases missing required data. They also developed a distinct Organizational Intake process by choosing a detailed “organization as client information” block which integrates tracking organizational clients within Legal Server.
The North Carolina Justice Center’s innovative utilization of Legal Server exemplifies how technology can amplify the impact of legal advocacy work. By customizing features such as electronic intake forms, lead member case management, and specialized supervisor reporting tools, NCJC has created a more streamlined and responsive system that enhances their capacity to serve vulnerable North Carolinians. Their thoughtful implementation not only improves internal efficiency but ultimately allows their dedicated team to focus more energy on what matters most: dismantling barriers to justice and creating more equitable opportunities across the state. We look forward to supporting the North Carolina Justice Center as they continue their essential work and expand their positive impact throughout North Carolina communities.
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