May 23, 2018
On May 3rd and 4th, 2018, the LegalServer team convened with a group of new and experienced users for a live two-day training event in San Juan, Puerto Rico.
The University of Puerto Rico and Servicios Legales de Puerto Rico (SLPR) provided a great space to conduct the training at the Puerto Rico Bar Association, even as the island continues to recover from the devastating effects of last year’s Hurricane Maria. LegalServer is contributing to the recovery efforts by donating its software to SLPR - a nonprofit civil legal aid organization - so they may better serve Puerto Ricans in need.
On day one of the training program, Xander Karsten and Jeff Hogue guided attendees through recently developed and emerging LegalServer tools, and then turned to focused training on existing features. The topics included:
Along with the standard training programs, advanced users enjoyed a breakout session with a deep dive into advanced problem solving. Topics included access restrictions, pro bono management, and other more complex tracking scenarios.
On day two, experienced attendees volunteered to collaborate with local users and administrators of Servicios Legales de Puerto Rico, and shared strategies and best practices in managing reports and designing intake processes. All involved found this activity engaging and rewarding, as experienced users gladly shared their knowledge of the system with Puerto Rico’s civil legal aid community.
Much of the second afternoon was dedicated to Reports. Starting with the basics, users learned about topics such as:
Later, advanced Reporting techniques were covered, including:
The final training topic of the two-day event involved LegalServer’s robust APIs. Users learned how to build a basic API of their own, along with various examples of APIs that are used in the real world by civil legal aid teams and public defenders.
As we reflect on our time in San Juan, we are reminded how important Puerto Rico is to our collective community, and while there remains much that we can do to help, we feel blessed to be a part of an effort to increase access to justice throughout the island. We are thankful for the great work these organizations do and for their incredibly generous hospitality in hosting our National Training!
Thank you, Puerto Rico!
Since 2001, LegalServer has been helping the legal aid community do more with less by leveraging the most comprehensive web-based case management system for non-profit civil legal aid.
LegalServer case management software enhances performance for non-profit legal aid agencies, university law schools and public defenders. Through a cloud-based hosted platform we are improving legal case handling and providing insights to legal staff and management for making more informed decisions faster.
Designed to improve the effectiveness of data collection and action by enhancing the process by which data is collected, stored, and used, LegalServer will facilitate better communication, collaboration and reporting.
Many in the LegalServer team are attorneys who have hands on experience taking a powerful case management system and optimally configuring it to you.
More LegalServer Features
LegalServer clients are making a difference